Technical Support Services
Pingpong Telecom Inc. is happy to announce that we will be launching our VOIP technical services in Quintum, NexTone and Asterisk. We believe that with 4 successful years staying in Telecom business like Calling card retail, IPBX, wholesale termination and providing direct routes in Latin America we are equipped with experienced people who can give these services to other companies who would like to start their VOIP business and established companies who would like to outsource support because hiring a full time technical people is not necessary for them.
Quintum Gateway Configuration and Technical Support
- We are a reseller partner of Quintum in fact all our direct routes from Venezuela, Colombia, Ecuador and Peru are all using Quintum as our gateway. We can say that dealing with different models of Quintum we can carry out any kind of remote support. To know more the details, please sign up the form and we will get back to you shortly.
Asterisk Configuration and Trixbox Support
- Pingpong Telecom is also known for Retail services and one of them is our International IPBX System using Asterisk or the new Asterisk @ Home Trixbox. We are giving PBX accounts to different companies worldwide with the complete package of calling out from A to Z routes using Pingpong Telecom’s retail termination. To know more the details, please sign up the form and we will get back to you shortly.
Nextone MSW/MSC/iVMS/iServer
- NexTone is known for reliability and scalability that's why Pingpong Telecom chosen NexTone to be our SoftSwitch and handle our wholesale and retail traffic since day 1 of our operations. All technical engineers handling this SoftSwitch undergo to NexTone University Certification to manage the complete operations of the company. To know more the details, please sign up the form and we will get back to you shortly.
The Benefits of technical support
• Peace of Mind - With Pingpong Telecom technical support, you can rest assured that your core computer devices are up and running across your business, including remote sites.
• Reduced Downtime - By setting thresholds customized for each client device, Pingpong Telecom has the ability to identify warning signs and prevent potential issues from escalating into business critical failures that take down a client’s network.
• Faster Time to Resolution - Pingpong Telecom technical support provides immediate notification, any business critical problem so that it may be resolved with minimal disruption to a client’s business.
• Better Information - Pingpong Telecom technical support provides historical data on network stability, enabling you to make informed business decisions.
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